RETURN POLICY


ONLINE:

Our return policy for online orders must be used within 14 days from delivery date for money back.

*Please be mindful of dates. Items shipped back AFTER 14 days, will be shipped back to you at your cost

The customer will be responsible for paying shipping costs for returning the item(s). Package must be send to original shipping address. Shipping costs are non-refundable.

 

IN STORE:

Our policy for in-store shopping/pick up is 8 days from purchase date

After 14 and 8 days, no returns will be made. Thank you for understanding our policies. 

 *All refunds will be made to original payment method. 

EXCHANGES

To be eligible for an exchange please ensure the following:

Items must be unworn, unwashed, in same condition as received and original tags attached. 

Proof of purchase such as invoice and/or receipt. 

Exchanges are FINAL SALE. 

 

CANCELLATIONS 

Cancellations for money back will only be made if customer contacts us within two hours from placing order. Store credit for the amount purchased can be allocated, but customer must contact us as soon as possible to avoid shipping process

 

THANK YOU FOR SHOPPING I AM THREADS


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